McKinsey tech trends report 2022

Disruptive supply chain tech: Web3

Web3 includes platforms and applications that enable shifts toward a future, decentralized internet with open standards and protocols while protecting digital ownership rights, providing users greater data ownership and control over how their data is monetised, and catalysing new business models. Web3 is defined by decentralized databases and software programs, open-source code, public immutable data, public-private key cryptography.

Web3 enables a transition from omnichannel – which is not necessarily ‘omni’ enough – to unichannel, which is short for ‘universal channel’. This will seamlessly integrate customers’ digital identity across applications by leveraging a common blockchain data layer, as opposed to a siloed view of customers that is limited to an individual business’s customer profile.

Disruptive supply chain tech: Applied AI

Over half (56%) of respondents to a 2021 global McKinsey survey said their organizations were adopting AI (up 50% from 2020). Applied AI uses intelligent application to solve classification, prediction, and control problems to automate, add, or augment real-world business use cases. As AI technologies rapidly push new frontiers of innovation, business adoption continues to grow across use cases:

  • computer vision
  • Natural language processing
  • Deep reinforcement learning
  • Knowledge graphs
  • Risk management
  • Optimization operations department
  • Products and services development

Disruptive supply chain tech: Industrializing machine learning

Machine learning (ML) workflows are the processes that bring AI and ML into production for real-world business use. Solutions industrializing ML provide the software and hardware technologies to scale ML workflows, and ease the development and deployment of ML for organizations. Use cases include automated data management for high-quality data reuse across hundreds of solutions, and model management, for full transparency on production solutions. Many industries are already reaping the benefits of low-code and no-code platforms.

Disruptive supply chain tech: Advanced connectivity 5G/6G cellular, wireless low-power networks, low-Earth-orbit satellites, and other technologies support a host of digital solutions that can help networks increase geographic coverage, reduce latency, reduce energy consumption, increase data throughput, and increase spectrum efficiency. This has led to higher-quality network access for consumers and unlocked new use cases for industrial players.

Enhanced connectivity is an enabler for IoT applications, which will in turn increase the need for 5G and Wi-Fi 6, and also for edge and cloud computing technologies, which will unlock the benefits of next-gen computing, both for consumers and industrial verticals .

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